BetRepublic Privacy Policy for Accounts, Payments and Site Use
Effective Date: August 1, 2026 Last Updated: August 1, 2026
This Policy explains how we collect, use, disclose, retain and protect personal data when you visit our site, create an account, contact support, use the cashier, complete verification, activate a promotion or use player-protection controls.
1. Who controls your data
BetRepublic Player Operations acts as the controller for data processed through our casino, sportsbook and account services. Privacy questions can be sent to [email protected] or by post to 40 Bank Street, London E14 5NR, United Kingdom.
2. Data we collect
We process registration and contact data, including name, date of birth, address, email and telephone number. Account records include login history, preferences, currency, balances, bonuses, game rounds and sports bets. Transaction data includes deposit and withdrawal amounts, payment references, partial card or wallet identifiers and crypto transaction details.
Verification records can include identity documents, photographs, address evidence, payment ownership and source-of-funds material. We also process device, browser, IP, cookie, log and security information; support messages; marketing choices; limit settings; self-exclusion records; and safer-gambling indicators produced from account activity.
3. Why we use personal data
We use data to create and secure accounts, process bets and game rounds, administer payments, verify identity and age, prevent fraud, comply with anti-money-laundering duties, operate bonuses, respond to support requests, apply safer-gambling controls and maintain legal records. We also use limited technical and usage information to measure performance, diagnose faults and improve navigation.
4. Legal bases
Processing may rely on performance of our contract with you, legal obligation, legitimate interests in security and service operation, consent for optional marketing or non-essential cookies, and protection of vital interests where gambling harm or immediate safety is involved. You can withdraw consent without affecting prior lawful processing.
5. Cookies and tracking
Essential cookies keep sessions, security and account choices working. Analytics measure page and product performance. Preference technologies remember language, currency and display settings. Marketing and affiliate tracking can record campaign source, registration and qualifying activity. You can manage non-essential categories through the cookie controls and browser settings.
6. Sharing and processors
We may share the minimum necessary data with hosting providers, game studios, payment processors, identity-verification services, fraud-prevention systems, customer-support tools, analytics suppliers and professional advisers. We may also disclose information to regulators, courts, law-enforcement bodies or other authorities when legally required.
7. International transfers
Some suppliers operate across jurisdictions. Where personal data moves internationally, we use contractual protections, adequacy decisions or another lawful safeguard appropriate to the transfer.
8. Retention
Retention depends on account activity, transaction and tax rules, anti-money-laundering obligations, safer-gambling duties, disputes, fraud prevention and limitation periods. We delete or anonymise data when it no longer serves a lawful purpose. Self-exclusion and fraud-prevention records may remain longer where needed to enforce the control.
9. Security
We use encryption in transit, controlled access, monitoring, secure hosting, credential protection, payment segregation and administrative safeguards. No system can eliminate every risk, so protect the registered email, use a unique password and report suspicious account activity immediately.
10. Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, objection or portability; withdraw consent; opt out of direct marketing; and complain to a competent privacy authority. We may verify identity before fulfilling a request and can retain information where law requires it.
11. Children and legal gambling age
Our services are intended only for people who meet the legal gambling age in their jurisdiction. We use age and identity checks and close accounts identified as underage.
12. External links and policy changes
Third-party websites control their own privacy practices. We publish material Policy changes on this page and update the date above. Where a change significantly affects account processing, we may also provide an account or email notice.
13. Contact
Email [email protected] for a data request. For account and transaction assistance, use [email protected] or 24/7 live chat.
